Shipping Policy

At Kurta Mahal, we aim to deliver your orders quickly and safely. Please read our shipping policy carefully before making a purchase.

1. Order Processing

  • All orders are processed within 2-3 business days (excluding Sundays and public holidays) after receiving full payment.

  • Orders placed after working hours will be processed the next business day.

2. Shipping Charges

  • Shipping charges will be calculated and displayed at checkout.

  • We may offer free shipping on orders above a specified amount (if applicable).

3. Delivery Timelines

  • Standard delivery time is 5–7 business days for most locations in India.

  • For remote or non-serviceable areas, delivery may take longer.

4. Tracking Your Order

  • Once your order is shipped, we will share a tracking number via email/SMS so you can track your package.

5. Delivery Attempts

  • Our courier partner will attempt delivery up to 3 times. If the package is not received, it will be returned to us. Additional shipping charges may apply for re-dispatch.

6. Damaged or Lost Packages

  • If your order is damaged in transit, please notify us within 48 hours of delivery with photos of the damaged product and packaging.

  • In case of lost shipments, we will investigate with the courier company and keep you updated.

7. International Shipping (if applicable)

  • Currently, we [do / do not] offer international shipping.

  • If applicable, customers are responsible for any customs duties or taxes in their country.

8. Contact Us

For any questions regarding shipping, please contact us at:
📧 Email: [KurtaMahall@gmail.com]
📞 Phone: [+91 84479 39419]